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Privacy Policy

 

Last Updated: 08/23/2025

 

OptimaIntel AI respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our Services.

 

By accessing or using our Services, you agree to this Privacy Policy. If you are a resident of the European Economic Area (EEA) or California, you have additional rights under GDPR and CCPA, which are detailed below.

 

1. Information We Collect

 

We collect information in the following ways:

 

a. Information You Provide

  • Name, email, phone number, company details, and business information you provide when engaging our Services.

  • Payment and billing information (processed securely via third-party providers).

  • Business data you upload or grant us access to for AI automation services.

 

b. Information We Collect Automatically

  • IP address, browser type, operating system, pages viewed, time spent on site.

  • Cookies, tracking pixels, and similar technologies (see Section 8).

 

c. Information from Third Parties

  • Data from third-party tools, integrations, or platforms you authorize us to connect with.

 

2. Purpose of Processing

 

We process your data for the following purposes:

 

  • To provide and improve our Services.

  • To communicate with you regarding support, updates, and marketing.

  • To process payments and manage billing.

  • To analyze usage and optimize our website.

  • To comply with legal obligations.

 

Legal bases under GDPR: performance of a contract, compliance with legal obligations, legitimate interests, and (where required) consent.

 

3. Sharing of Information

 

We do not sell your personal data. We may share information with:

 

  • Service Providers: Hosting, analytics, payment processors, and technical support.

  • Legal Authorities: When required by law or regulation.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

 

Under CCPA, we confirm we do not sell your personal information.

 

4. Data Retention

 

We keep personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

 

5. Your Rights

 

Under GDPR (EU/EEA Residents):

 

You have the right to:

 

  • Access your personal data.

  • Request correction or deletion.

  • Restrict or object to processing.

  • Data portability (receive a copy of your data in a portable format).

  • Withdraw consent at any time.

  • Lodge a complaint with a Data Protection Authority.

 

Under CCPA (California Residents):

 

You have the right to:

 

  • Know what personal information we collect, use, disclose, and share.

  • Request deletion of personal information.

  • Opt-out of the sale of personal data (we do not sell data).

  • Non-discrimination for exercising your rights.

 

To exercise any of these rights, please contact us at optimaintel.ai@gmail.com. We may need to verify your identity before processing your request.

 

6. Data Security

 

We use appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure.

 

7. International Data Transfers

 

If you are located in the EEA, your data may be transferred outside of the EEA. When we do, we ensure safeguards are in place, such as Standard Contractual Clauses or equivalent protections.

 

8. Cookies & Tracking

 

We use cookies and similar technologies to:

 

  • Improve site functionality.

  • Analyze usage patterns.

  • Provide targeted content or marketing.

 

You can manage cookies through your browser settings or opt out where applicable.

 

9. Children’s Privacy

 

Our Services are not directed to children under 18. We do not knowingly collect data from minors. If we learn that a child’s personal data has been collected, we will delete it promptly.

 

10. Changes to This Policy

 

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.

 

11. Contact Us

 

If you have questions or wish to exercise your rights:

 

OptimaIntel AI

Email: optimaintel.ai@gmail.com

Website: optimaintel.ai

 

If you are in the EEA:

You may contact your local Data Protection Authority for unresolved complaints.

 

If you are in California:

You may designate an authorized agent to make CCPA requests on your behalf by contacting us.

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